16
Jul 11

Keyword advertising and the L’Oréal v. eBay ruling

A couple days ago, the ECJ gave judgement in L’Oréal v. eBay. L’Oréal had sued eBay because some eBay-sellers offered L’Oréal counterfeit goods for sale. Some sellers also offered goods that were not intended for sale (such as tester or dramming products) or goods bearing L’Oréal trademarks intended for sale in North America and not in the European Economic Area. L’Oréal also submitted that eBay is liable for the use of L’Oréal trademarks in sponsored search results. eBay used L’Oréal trademarks in both the advertisement’s text and as a keywords to trigger  the advertisement. One of the questions before the ECJ was: is eBay’s use of L’Oréal’s trademarks in sponsored search, use in the sense of Article 5(1) of the Trademark Directive? In other words: is eBay’s trademark use actionable?

Trademark use in keyword advertising

The ECJ differentiates between two types of use by eBay. If eBay advertises to promote its own service of making an online marketplace available to sellers and buyers of products, then that use is not in relation to goods or services identical with, or similar to L’Oréal products. eBay ‘s online auction service is in no way related to L’Oréal perfumes, cosmetics or hair-care products. eBay’s trademark use is thus at the very most actionable under Article 5(2) of the Trademark Directive, which protects trademarks with a reputation (and does not require trademark use in relation to identical or similar goods or services).

However, in so far as eBay uses L’Oréal trademarks to promote its customer-sellers’ offers, then there is use  related to goods or services identical with those for which L’Oréal trademarks are registered. The ECJ compares the products offered by eBay-sellers with L’Oréal’s products. According to the ECJ, eBay’s advertisements create an obvious association between the trade-marked goods which are mentioned in the advertisements and the possibility of buying those goods through eBay. Even though eBay itself does not offer the infringing products for sale, the ECJ held that eBay’s use falls within the scope of Article 5(1) of the Trademark Directive.

This is in line with the EJC’s earlier decision in UDV North America  v. Brandtraders, in which the ECJ considered trademark use by an intermediary. UDV was the proprietor of the Community trademark Smirnoff Ice. Brandtraders operated a web site on which traders could anonymously place advertisements and negotiate the sale of goods. Brandtraders, in its own name but on behalf of another company, entered into a contract of sale of bottles of Smirnoff Ice with a buyer for which it used the SMIRNOFF trademark. The ECJ explained that the fact that a third party uses a sign in relation to goods that are not his own goods, does not by itself mean that such use is not covered by Article 5 of the Trademark Directive. Brandtraders was considered to have used the sign in such a way that a link was established between the sign and the goods marketed by Brandtraders.

Use in relation to goods and services is not enough to constitute trademark use in the sense of Article 5(1) of the Trademark Directive. Trademark use should be liable to have an adverse effect on one of the functions of the trademark. Whether eBay’s use affects the functions of L’Oréal’s trademarks is decided based on the result of the black box created by the ECJ in its Google France v. Louis Vuitton and Portakabin v. Primakabin decisions:

94. As regards, finally, whether the use of a keyword corresponding to a trade mark is liable to have an adverse effect on one of the functions of the trade mark, the Court has made clear in other cases that there is such an adverse effect where that advertising does not enable reasonably well-informed and reasonably observant internet users, or enables them only with difficulty, to ascertain whether the goods or services referred to by the advertisement originate from the proprietor of the trade mark or from an undertaking economically linked to it or, on the contrary, originate from a third party (Google France and Google, paragraph 99; and Case C‑558/08 Portakabin and Portakabin [2010] ECR I‑0000, paragraph 54).

Conclusion: Nothing new here!


06
Jul 11

Search Engines Searching for Trouble?

I just uploaded a modified version of my Research Master’s thesis, which is titled ‘Search Engines Searching for Trouble? Comparing Search Engine Operator Responsibility for Competitive Keyword Advertising Under EU and US Trademark Law.

In my thesis, I compared EU and US law regarding the liability of search engines for competitive keyword advertising. To be precisely: their liability for linking search engine advertisements to a trademark owned by the advertiser’s competitor without explicit reference to the trademark in the advertisement’s text. Download it!

Update 2/9/2011: Also available at SSRN.

 

Creative Commons License

This work by Stefan Kulk is licensed under a Creative Commons Attribution 3.0 Unported License.
Based on a work at www.stefankulk.nl.


22
Sep 10

Google Takes Rogue Pharmacies to Court for Circumventing Advertising Policy

Google is getting sick and tired of advertisements of rogue pharmacies that are illegally selling drugs on the Internet. Despite its best efforts, Google has been unsuccessful in banning all illegal online pharmacies from its advertising platform. So this morning Google filed a civil lawsuit in federal court against those advertisers that have broken Google’s advertising rules:

Litigation of this kind should act as a serious deterrent to anyone thinking about circumventing our policies to advertise illegally on Google. As we identify additional bad actors, we will add them to the lawsuit. Rogue pharmacies are bad for our users, for legitimate online pharmacies and for the entire e-commerce industry—so we are going to keep investing time and money to stop these kinds of harmful practices.

I’d love to read more about it, but unfortunately there is no more to the story (yet).

Update - September 22, 2010; 8.30PM GMT+1

Eric Goldman has posted the Google complaint on Scribd.


18
Sep 10

Google Advertisement Translation Gone Wrong

To help make translating faster and easier, Google has added AdWords campaign support to the Google Translator Toolkit, which includes tools like translation search, bilingual dictionaries, and custom terminology databases. In essence, the toolkit automatically translates advertisements and keywords to a language selected by the advertiser.  “You can then share your translations with your multilingual optimizers or professional translators, who can optimize and localize your campaign through Translator Toolkit’s campaign editor”, says Google on its AdWords Blog. However, that is of course up to the advertiser, and not all advertisers do so.

Below is a Dutch advertisement of American Apparel that is translated from English. The advertisement contains a set of ‘Ad Sitelinks‘ (deep links below the URL and ad text) that are labeled “Mensen – Vrouwen – T-Shirts – Hoodies”. If you translate those Dutch labels back to English, you would get “People - Women – T-Shirts – Hoodies”. I am sure American Apparel meant “Men” as I don’t think the shop sells dog clothes.

The error makes the advertisement look suspicious to me. It reminds me of badly translated advertisements of Russian girls that want to marry me. Machine translation is far from perfect. It’s great to get an impression of a page that is written in a foreign language. However, advertisers can’t fully depend on it (yet).


16
Aug 10

Yahoo has a messy Trademark Policy

The table below summarizes Google’s, Yahoo!’s and Bing’s trademark policy with regard to competitive use of trademarks as keywords. In this table, Google’s policy is the policy announced to take effect on September 14, 2010.

France Trademarks can be used by competitor. Google does not investigate the use of trademarks as keywords. The Advertising Terms and Conditions are silent about the use of trademarks, Advertisements have to comply with the editorial rules that are also silent about trademarks. Competitive use is not allowed.
The Netherlands Trademarks can be used by competitor. Google does not investigate the use of trademarks as keywords. The Advertising Terms and Conditions are silent about the use of trademarks, Advertisements have to comply with French editorial rules that are also silent about trademarks. Advertisements on Bing are provided by Yahoo!
United States Trademarks can be competitively used. Google does not investigate the use of trademarks as keywords. Competitive use is not allowed. Competitive use is not allowed.
United Kingdom Trademarks can be competitively used. Google does not investigate the use of trademarks as keywords. The Advertising Terms and Conditions state: “You acknowledge and agree that (i) all advertisers may bid on any key word or phrase (including trade marks) in accordance with our policies”. Yahoo! UK has no Trademark Policy. Competitive use is not allowed.

Download this table including references.


13
Aug 10

A new word that I learned today: Scad

Scad (noun). A sponsored search result that is purposely designed to deceive search engine users. It has nothing to do with Stamp Collectors Against Dodgy Sellers, but it is a portmanteau of the words ‘scam’ and ‘ads’.

The word is invented by the Alliance Against Bait & Click, which is comprised of “a diverse group of leading experts, organizations, and companies working together to stop bait & click and make deceptive sponsored search results a thing of the past”. Among these experts, organizations and companies are: 1800 Contacts, Rosetta Stone (not just famous for her language learning software, but also for the Adwords case they lost against Google), and Professor Eric Clemons (“Google’s business model is misdirection“) of the Wharton Business School, and Professor Ben Edelman of the Harvard Business School.

What, in my opinion, stands out is that the Alliance fights scads in the name of consumer protection, while it’s mainly big companies, of which some have battled Adwords before, that participate in the Alliance. The National Consumers League seems to be a stranger in their midst.

To understand something, it can be helpful to understand what something is not. In the videos on the Alliance’s website, there are some examples of scads. All the ads that I saw had a trademarked term in either the title, text or URL of the advertisement. I wonder what the Alliance thinks of advertisements that are triggered by a trademarked keyword, but that don’t contain the trademark in the advertisement’s visible elements.  Are these deceiving too?


06
Aug 10

One scary patent: A method to target advertisements based on Skype conversations

Below is an excerpt from a patent application that I bumped into while doing research on Google’s advertising program. A method and apparatus that use voice/audio recognition and analysis technologies to deliver assigned context sensitive information and data of interest (keywords, phrases, mood, etc.). Below is an example of how that technology can be put to use in Skype. Scary, isn’t it?!


15
Jul 10

How Sponsored Search and Spam are Related – A short History

Ideally, search engines are modern oracles. They provide us with everything we search for. Search engines, however, have been faced and still are faced with challenges that give rise to problems in maintaining or enhancing the quality of their performance. One of these problems is ‘spam’: search engine results that are deliberately manipulated by Web authors in order to advance their placement in the ranking of a search engine.

Before search engine Google came into being in 1998, most web search engines employed simple keyword-based algorithms to determine the rank of Web pages. In essence, these search engines indexed the words on a particular Webpage and matched these with particular search phrases. Web authors were therefore able to control their ranking by manipulating the content of their Web pages. That is also why, in 1998, a search for ‘cars’ on search engine Lycos resulted in an abundance of links to pornographic websites. The adult-entertainment industry had found out that by stuffing its Web pages with irrelevant keywords like ‘cars’, their Web pages would show up in the search results. It worked the other way around too. Owners of website with innocent content, stuffed their Web pages with keywords of sexual nature in order to show up in the search results on popular search phrases like ‘sex’.

At the same time as Google was launched, Bill Gross was also working on a search engine that he called GoTo. Gross saw that because of spam, web search was no longer efficient and he was determined to attach some kind of inherent value to the process of searching. On GoTo.com, the friction of money was added into the equation when it offered Web page owners a targeted advertisement service. The advertisements on GoTo were triggered by keywords that GoTo users searched for. Advertisers could bid on these keywords and deliver relevant advertisements. GoTo created the first sponsored search auction and laid the foundation for sponsored search.